Shipping Policy

1.Order processing time

All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.

2.Shipping coverage

All orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or public holidays.

If we experience a high volume of orders, shipments may be delayed slightly. Customers will be notified if there is a significant delay.

3.Shipping Rates & Delivery Time

Shipping fees will be calculated at checkout based on your location.

Estimated delivery time:

West Malaysia: 1–3 business days
East Malaysia: 3–7 business days

Delivery times may vary depending on the courier service and location.

5. Incorrect Shipping Information

Please ensure that your shipping address and contact details are correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 48 hours after receiving the parcel so we can assist you in resolving the issue.